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Reporting & Analytics

Reporting & Analytics

Information about call analytics, logs, recording and real-time monitoring features

By Gaurav
and
4 authors
15 articles
Download Call Analytics Report
Queue Analytics Widget
Know more about your Call Analytics Dashboard
Call Monitoring Guide: Listen, Whisper, and Barge with JustCall
View Availablity Time of Agents
Generating 'Answered Time' Reports
Tracking Agent’s Availability
Make Your Own Custom Analytics Dashboard in JustCall
How to Manage Your Call Reports and Set Email Frequency
Understanding Average Handle Time in Agent Analytics
Track hours receiving high call volumes
Add archived calls and removed users to your Custom Analytics dashboard

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